Cancellation Policy

Cancellation Policy

  • All cancellation or change requests must be done via email.
  • You may cancel or amend your booking for any reason up to 7 days prior to arrival. However, this will incur an 8% administration fee.
  • No refund is payable for cancellations for any reason whatsoever after the Arrival Date.
  • Less than 7 days' notice: no refund available, unless evidence of exceptional extenuating circumstances is provided. We recommend you gift your reservation spot to a friend or acquaintance instead.