Contact us

Bookings Manager

Contact us using the below information:
Phone: 0421 636 235

Quick Answers

Where can I see the available dates?

Use the floating booking box on the home page (click on the logo in the menu). It will show a calendar to allow you to choose open dates and book directly from there.

Will we bump into other groups or separate visitors during our stay?

No. Whether you book the maximum of 6 guests or just for a single person, you have exclusive access to the Treehouse and the entire property for the full duration of your stay.

What are the check-in and check-out times?

We'll have Chittering Heights ready for you at 3 pm on your day of arrival. Please be sure to head out before 11 am on the last day of your stay, as this is when cleaners will arrive.

What's it like on extremely hot days?

Chittering Heights does not have air conditioning due to the style of the building and the tall cone roof rendering in unnecessary at nearly all times during the summer. The house also sits high above the ground on the hilltop and receives cross winds. In the case of extremely hot weather, we have several large fans and large windows that open onto decks.

Cancellation Policy

  • All cancellation or change requests must be done via email.
  • You may cancel or amend your booking for any reason up to 7 days prior to arrival. However, this will incur an 8% administration fee.
  • No refund is payable for cancellations for any reason whatsoever after the Arrival Date.
  • Less than 7 days' notice: no refund available, unless evidence of exceptional extenuating circumstances is provided. We recommend you gift your reservation spot to a friend or acquaintance instead.

What are the seating options for dining?

Chittering Heights provides no catering but has flexible dining layout options for your own provisions.  Small transferable tables and chairs are situated on the outdoor decks.  Feel free to move or join these tables to suit your dining requirements.

Can kids come along?

This venue is not suitable for persons under 16 years of age, unfortunately. The elevation of the house and the unguarded interior spiral staircase pose a risk for the younger ones in your family, so please do adhere to the age restriction when booking guests.