The internal spiral staircase leading to the loft bedroom does not have a handrail. This may not be suitable for guests with mobility concerns, young children, or anyone who has difficulty with stairs.

The master bedroom on the main level is accessible without using the stairs. If you have specific mobility requirements, please contact us before booking to discuss whether the property will meet your needs.

This venue is not suitable for persons under 16 years of age, unfortunately. The elevation of the house and the unguarded interior spiral staircase pose a risk for the younger ones in your family, so please do adhere to the age restriction when booking guests.

‍

• All cancellation or change requests must be done via email.
• You may cancel or amend your booking for any reason up to 7 days prior to arrival. However, this will incur an 8% administration fee.
• No refund is payable for cancellations for any reason whatsoever after the Arrival Date.
• Less than 7 days' notice: no refund available, unless evidence of exceptional extenuating circumstances is provided. We recommend you gift your reservation spot to a friend or acquaintance instead.

The property is accessed via approximately 1 kilometre of steep, unsealed driveway. While accessible by standard vehicles, guests should drive carefully and be comfortable navigating rural roads, particularly following heavy rainfall.

If you're uncomfortable navigating rural, unsealed roads, or if heavy rain is forecast during your visit, please let us know and we can provide additional guidance.

Chittering Heights does not have Wi-Fi—this is by design, as part of the property's off-grid charm. We encourage guests to disconnect from technology and fully embrace the peaceful natural surroundings.

Mobile reception varies by carrier. Some guests report limited coverage with certain providers, while others find it's a good opportunity to switch off completely. If you need connectivity for emergencies, we recommend checking your carrier's coverage in the Chittering area before your visit.

We'll have Chittering Heights ready for you at 3 pm on your day of arrival. Please be sure to head out before 11 am on the last day of your stay, as this is when cleaners will arrive.

Chittering Heights provides no catering but has flexible dining layout options for your own provisions.  Small transferable tables and chairs are situated on the outdoor decks.  Feel free to move or join these tables to suit your dining requirements.

‍

Chittering Heights offers an authentic Australian bush experience, and you're likely to encounter native wildlife during your stay. This may include lizards, insects, spiders, birds (including the resident kookaburra), and other bush creatures.

Being surrounded by nature is part of the property's charm. If you're uncomfortable with wildlife or prefer a more urban environment, this retreat may not be the right fit. We recommend embracing the experience as part of your bush getaway.

Chittering Heights does not have air conditioning. The property sits high on a hilltop and benefits from natural cross-ventilation through large windows that open onto decks. The unique design with a tall cone roof helps keep the interior comfortable year-round.

We provide several large fans for hot days. Most guests find the natural airflow and fans more than adequate, even during summer. This is part of the off-grid experience—embracing the natural environment rather than relying on artificial climate control.

Use the floating booking box on any page. It will show a calendar to allow you to choose open dates and book directly from there.

No. Whether you book the maximum of 6 guests or just for a single person, you have exclusive access to the Treehouse and the entire property for the full duration of your stay.